Privacy Policy

Introduction

Welcome to Nova 2. This privacy policy explains what information we collect when you use nova2.lol, why we collect it, and how we protect it.

Information Collection and Use

We collect the following types of data to provide the Nova 2 chat experience:

1. Account Information

   • What We Collect: Your name, email address and profile image, provided by Google when you sign in.
   • Purpose: To create and secure your Nova 2 account and to provide customer support.

2. Usage Details

   • What We Collect: Information about how you use Nova 2, including prompts you send, features you access and usage frequency.
   • Purpose: To operate the service, meter credits and improve model responses.

3. Content You Submit

   • What We Collect: Messages, documents, images and other files you send to Nova 2.
   • Purpose: To generate responses and to run the analysis you request.

4. Device Information

   • What We Collect: Data about the devices you use to access Nova 2, such as device type, operating system and browser type.
   • Purpose: To keep the service compatible, secure and fast on every device.

5. Cookies and Session Data

   • What We Collect: Cookies required to keep you signed in and to remember your preferences.
   • Purpose: To authenticate your session and personalise your experience.

6. Payment and Billing Information

   • What We Collect: Your billing details and payment status. Card data is collected and processed directly by Stripe; Nova 2 never stores your full card number.
   • Purpose: To process payments, manage subscriptions and issue invoices.

Data Storage and Security

We take the security of your personal information seriously. Data is stored on encrypted infrastructure and protected with access controls, and all traffic to Nova 2 is served over HTTPS. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell or trade your personal information. We share data only with service providers that are necessary to run Nova 2, such as Google for sign-in, Stripe for payments and our cloud hosting providers. We may also disclose information when required by law or to protect the rights and safety of our users.

Your Rights

You can request access to, correction of, or deletion of your Nova 2 account data at any time by emailing us. Deleting your account removes your chats and associated personal information from our active systems.

Changes to This Policy

We may update this privacy policy from time to time. Changes are published on this page with an updated effective date, and continued use of Nova 2 after a change means you accept the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, contact us at:

Website: nova2.lol Email: support@nova2.lol

By using Nova 2, you consent to this privacy policy.